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Authenticator app
Ask for a code from your phone every time you log in, so nobody can use your account with only your password. Works with Google Authenticator, Microsoft Authenticator, Authy and others.
1. Scan this QR code with your authenticator app (or type the key).
2. Enter the 6-digit code it shows.
Save your recovery codes. If you lose your phone, each code lets you log in once. They are shown only now.
A code from your authenticator app is needed to log in, on this website and in eHelp.
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Ways to log in to this account, on this website and in eHelp.
Password
You log in with Google or Microsoft. Add a password if you also want to log in with your email.
Where you're logged in
Sign out a computer or browser you don't use or don't recognise.
Team
Invite community managers: they log in with their own eHelp account and work in your eHelp, only in the sections you choose.
Your data
Download everything eHelp's server keeps about your account (one JSON file). Your posts and Studio projects stay in the eHelp app on your computer, unless you turned on Sync between your PCs.
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Delete my account
Your account, its sign-ins and its access to eHelp are deleted at once. See data deletion.